1. Introduction
Merchant Pro Funding ("we," "our," or "us") respects your privacy and is committed to protecting your personal information. This Privacy Policy explains how we collect, use, disclose, and safeguard your information when you visit our website or use our services.
2. Information We Collect
We collect information that you provide directly to us, including:
- Personal Identification Information: Name, email address, business name, phone number (optional), and other contact details
- Business Information: Business legal structure, tax ID, revenue figures, bank account information, and credit history
- Financial Information: Bank statements, transaction history, and other financial documents necessary for funding decisions
- Usage Data: IP address, browser type, pages visited, time spent on pages, and other diagnostic data
3. How We Use Your Information
We use the information we collect to:
- Process and evaluate your funding application
- Provide, maintain, and improve our services
- Communicate with you about your account and services
- Detect, prevent, and address fraud, security issues, and technical problems
- Comply with legal obligations and industry regulations
- Send you marketing communications (with your consent)
4. SMS & Text Message Communications
If you opt in to receive SMS text messages from Merchant Pro Funding, we may send you account alerts, funding updates, and application notifications via SMS using an automatic telephone dialing system (ATDS). By consenting to SMS communications, you agree to the following:
- Message Frequency: Message frequency may vary depending on your account activity and funding status
- Message and Data Rates: Message and data rates may apply. Check with your mobile carrier for details
- Opt-Out: You may opt out at any time by replying STOP to any text message from us
- Help: Reply HELP for customer support or text assistance
- Consent Not Required: Consent to receive SMS messages is NOT a condition of purchase or service
- No Sale of Data: We do not sell your mobile phone number or SMS data to third parties
We will honor your opt-out request immediately and cease sending text messages to your number.
5. Information Sharing and Disclosure
We do not sell, trade, or rent your personal information to third parties. We may share your information with:
- Service Providers: Third-party vendors who assist us in operating our business, processing applications, and providing services
- Financial Partners: Banks, lenders, or funding sources involved in your funding transaction
- Legal Authorities: When required by law, court order, or government regulation
- Business Transfers: In connection with a merger, acquisition, or sale of assets
All third parties with whom we share your information are required to maintain confidentiality and use your data only for the purposes we specify.
6. Data Security
We implement industry-standard security measures to protect your information, including:
- 256-bit SSL encryption for data transmission
- Secure servers with restricted access
- Regular security audits and vulnerability assessments
- Employee training on data privacy and security protocols
However, no method of transmission over the internet or electronic storage is 100% secure. While we strive to protect your personal information, we cannot guarantee absolute security.
7. Your Privacy Rights
You have the right to:
- Access: Request a copy of the personal information we hold about you
- Correction: Request correction of inaccurate or incomplete information
- Deletion: Request deletion of your personal information (subject to legal retention requirements)
- Opt-Out: Unsubscribe from marketing emails or SMS messages at any time
- Data Portability: Request transfer of your data to another service provider
To exercise any of these rights, contact us at marc@merchant-pro-funding.com.
8. Cookies and Tracking Technologies
We use cookies, web beacons, and similar tracking technologies to enhance your experience on our website. You can control cookies through your browser settings, but disabling cookies may limit your ability to use certain features of our site.
9. Third-Party Links
Our website may contain links to third-party websites. We are not responsible for the privacy practices or content of those sites. We encourage you to review the privacy policies of any third-party sites you visit.
10. Children's Privacy
Our services are not intended for individuals under the age of 18. We do not knowingly collect personal information from children. If you believe we have inadvertently collected information from a child, please contact us immediately.
11. Changes to This Privacy Policy
We may update this Privacy Policy from time to time. We will notify you of any material changes by posting the new policy on our website and updating the "Last Updated" date. Your continued use of our services after any changes constitutes acceptance of the updated policy.
12. Contact Us
If you have questions or concerns about this Privacy Policy or our data practices, please contact us:
Merchant Pro Funding
314 19th St Suite B
Brooklyn, NY 11215
Email: marc@merchant-pro-funding.com